Competitive Pricing
Professional Service
6-Month Warranty
Same-Day Repairs
This Cancellation Policy was last updated on May 30, 2023.
This Cancellation Policy (“Policy”) governs the cancellation of appointments with 5000770 Ontario Inc, doing business as “Prime Appliance Repairs” (“we,” “us,” or “our”). By scheduling an appointment with us, you agree to be bound by this Policy. It is your responsibility to familiarize yourself with this Policy prior to making an appointment.
1. APPOINTMENT CANCELLATION
All appointments must be cancelled at least 24 hours before the scheduled appointment time.
It is your responsibility to receive confirmation of the cancellation, including the date and time of cancellation.
If you need to cancel an appointment after our business hours, please leave a detailed message including your name, address, and the scheduled appointment time.
For appointments booked on the same day, the minimum cancellation time is 4 hours before the scheduled appointment time. Failure to cancel within the specified time will result in a cancellation fee.
2. CANCELLATION FEES
If an appointment is cancelled within the specified time frame, no cancellation fee will be charged.
If an appointment is cancelled outside of the specified time frame, the following cancellation fees will apply:
For electrical appliances: $99 + HST
For gas appliances: $129 + HST
The cancellation fee will be invoiced and payment must be made within 24 hours of the original appointment.
3. CONTACT INFORMATION
To cancel an appointment or for more information, please contact us at:
Website: www.primeappliancerepairs.com
Phone Number: 647-490-6155
Email: [email protected]
BUSINESS HOURS
4. Please check our business hours for more details. For specific information, call us at 647-490-6155
Thank you for understanding our Cancellation Policy. Please ensure to adhere to the cancellation requirements to avoid any inconvenience or cancellation fees.
