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Washing Machine Repair Service in the GTA

Washing Machine Repair Service in Toronto

Washing machines are a staple in countless Canadian households. Instead of spending hours washing your clothes by hand, you can set it and forget it for 30-60 minutes and come back to find your clothes fresh and clean. The time-saving aspect is incredible, making one of the most time-consuming chores a treat to do on a daily or weekly basis.

While many people use drying racks, clotheslines, and hangers to dry their clothes, there are not many alternatives to a washing machine when it comes to getting your clothes clean. Sure, you can hand wash your clothes in the sink or bathtub, but this can take a significant amount of time. For many families who work full-time jobs and have kids, this would be impossible. The other alternative is using a laundromat, but the cost and travel time makes this difficult for many.

Benefits of a Home Washing Machine

A home washing machine can save you hundreds of dollars per year compared to washing your clothes at a laundromat. For a family who does 8 loads of laundry per week, that expense can add up over a year. Throughout its lifetime, a washing machine can save you thousands compared to its up-front cost. Especially when you wash your clothes on a cold setting, the energy-usage is minimal, helping save you money on your electricity bill and maintain a responsible environmental footprint.

Washing Machine Repairs at Prime Appliance

However, for families that rely on their washing machine as a daily appliance, even a minor malfunction can cause a significant interruption to your routine. The last thing you want is to be out of clean clothes before a big presentation at work or have your kids run out of clothes before the weekend — which is why a quick repair is always our goal.

At Prime Appliance Repairs, our washing machine repair technicians can identify, diagnose, and repair a wide variety of washing machine issues. With exceptional training and years of experience, our goal is always to make sure the interruption to your life is minimal. For many issues, we offer same-day quotes and repairs, depending on the need for parts and labour. 

What types of washing machines do you repair?

Our technicians are fully trained on how to diagnose issues and repair a variety of washing machines, including front-load & top-load impeller models, top-load agitators, fully-automatic and semi-automatic makes, and washer-dryer combos. If you do not see your make or model in our list of washing machine providers, please contact us directly to inquire about a repair.

What common washing machine issues can you solve?

We provide comprehensive diagnostic and repair services for a wide variety of common washing machine issues, including faulty control settings, leaking units, broken doors, malfunctioning drainage systems, drum not turning, machine not filling with water, stopping mid-cycle, no power, and many more. Our washing machine technicians have years of experience working with these appliances, so you can trust that they repair your appliance efficiently and professionally. If a repair would be more expensive than a replacement, our technicians can also recommend replacement washing machines suitable for your situation. If your washing machine is experiencing any other issues not listed above, contact us directly for a solution and a quote.

How long does a repair take?

When it comes to washing machine repairs, we try to minimize disruptions to your routine as much as possible. In some cases, we can offer same-day diagnosis and repairs for common washing machine problems. If the issues persist, it may take longer to repair. For every project when you follow through with a repair, our technicians offer free diagnostic procedures to identify the problem, and they communicate accurate timelines and pricing quotes before starting any repairs.

How much does a repair cost?

Our technicians provide a full quote on-site after performing a diagnostic test to identify the issue. We pride ourselves on offering transparent pricing, so you’ll never receive an unexpected bill for our services.

Our service call is $89 plus HST, but we offer a free service call with any repair through our technicians. From there, you are only responsible for paying for any necessary parts and labour. You will receive a quote before any work takes place, ensuring you know exactly what you are paying before work begins.

What brands do you service?

Our technicians are capable of servicing and repairing all major brands, models, and makes, including:

  • Samsung
  • LG
  • Dacor
  • Bosch
  • Thermador
  • Kenmore
  • Electrolux
  • GE Appliances
  • Maytag
  • Whirlpool
  • Frigidaire
  • Fisher & Paykel
  • KitchenAid
  • Jenn-Air
  • Miele
  • Viking
  • Sub-Zero
  • Wolf
  • Asko
  • True
  • Sears
  • Amana
  • Hotpoint
  • NuTone
  • Admiral
  • Gaggenau
  • Magic Chef

Washing Machine Repair FAQs

Why is my washer not working?

Your washer won’t start, what to do now? That can be a big hassle, especially when you have a pile of laundry waiting to get washed. Take a look at some possibilities for the cause of this issue:

Power Cord

First ensure that power is getting to the electrical outlet. If the electrical outlet is receiving power, but the washer won’t start, the power cord might be defective. However, this is very rare.

Display Board

The display board might need to be replaced, or there could be a problem with the power to the board.

Line Fuse

The line fuse blows if the washer circuits are overloaded. If the line fuse blows, the washer won’t start.

Incoming Power Problem

The electrical outlet may not be getting power. To determine if the outlet is getting power, try plugging something else into the outlet. If the outlet is not getting power, check the home circuit breakers or fuses.

Door Lock

The door lock secures the washer door shut during operation. Once the washer door is closed, the washer can begin operating. If the washer door is not latched shut, the door switch will prevent the washer from operating. If the door lock is defective, the washer will not spin or start.

Main Control Board

The main control board might be defective. However, the main control board is rarely at fault for this symptom.

Why is my washer not spinning?

If your washer doesn’t spin, there might be a part that needs replacement. Some parts that may be faulty are:

Lid Switch Assembly

The lid switch assembly prevents the washer from spinning when the lid is open. If the lid switch assembly fails, the washer will not spin.

Drive Belt

If the drive belt is broken or loose, it needs replacement.

Motor Coupling

If the washer is overloaded, or because of normal wear, the motor coupling could fail.


The clutch assembly makes the connection between the transmission and the inner tub. It helps the tub to gradually get up to the proper spin speed. If the clutch is worn out, it may prevent the tub from spinning.

Drive Pulley

The drive pulley connects to the washer drum and works with the drive belt and motor to rotate the drum. If the drive pulley is worn out, the drive belt might slip off, preventing the washer from spinning.

Why is my washing machine not draining?

There could be a clog in the drain, or a damaged drain pump or hose that need replacement. Moreover, If the lid switch assembly fails, it prevents the washer from spinning when the lid is open, and the washer will not drain. Lastly, some older washing machines are equipped with a water pump belt. If the water pump belt is broken or worn out, the washer will not drain.

Why is my washer vibrating or shaking?

There are a few things that may cause your washer tub to become unbalanced, causing it to shake and vibrate during operation. One or more of the shock absorbers or suspension rods or springs might be broken or worn out. If one of these breaks, the tub might become unbalanced, causing it to shake and vibrate during operation. Lastly, washer vibration can occur if the shipping bolts have not been removed.

Why is my washer leaking?

Leaks around the washer are usually caused by a leaking hose. You have three hoses on a washer — two supply hoses and one drain hose. They might be disconnected or damaged and need replacement. Moreover, water could leak from your machine Because of a worn out tub seal or door boot seal.

Why is my washer isn’t filling with water or fills too slowly?

If your machine isn’t filling with water, there’s probably a problem with the water control or inlet valve, or one of the hoses. Moreover, the home water pressure might be too low. The water inlet valve requires at least 20 psi to function properly. Check the water pressure to the valve to determine if it is sufficient.

Why is my washer making a loud noise?

The most common causes for a washer to become noisy during operation are one of the bearings, they need to be inspected for damage. The drive pulley might be worn out, cracked, loose or bent. Furthermore, one of the drive belts might be defective. Over time, the drive belt can dry out and start to crack or burn. Eventually, a piece of the belt can break off, causing the belt to make a loud noise whenever the motor is running.

We Have Technicians
All Over The GTA!

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