No matter the quality of any appliance you buy, it won’t last forever. Over time, the appliance will suffer wear or tear, eventually requiring repairs. So, how do you find an appliance repair technician right for you?
In this article, we’ll review tips to guide your choice of repair technician. In addition, you’ll learn about basic things to look out for when selecting a repair technician.
Ultimately, you’ll know how to choose an appliance repair technician for the right job. You’ll also be saving costs and getting quality repairs done in no time. So, without any other delay, let’s help you find an answer to that “appliance repair technician near me” query.
Best Appliance Repair Practices
You’ll need to get a trustworthy, competent and affordable repair technician. The process might seem initially tedious. However, we guarantee that the end will justify the means. So let’s look at a few things to do before choosing an appliance technician.
Plan Ahead
Once you have numerous appliances operating in your home, you should carry out frequent maintenance checks. These maintenance checks will prolong the lifespan of your machines.
In the meantime, you should find appliance repair technicians in your area before your home appliance develops a fault. Please get familiar with their quotes and services beforehand. By searching for repair technicians ahead of time, you’ll be preparing yourself against sudden malfunctions.
Take your Time
Emergencies happen unexpectedly and at critical moments. For example, you may have gone shopping for the month and stocked your deep freezer with tons of frozen foods. Don’t panic in the event your appliance malfunctions.
Instead, take your time to seek out the best appliance repair technician in Ontario. A fully stocked deep freezer can still preserve all its content after losing power for up to 48 hours. Therefore, don’t rush into any hasty contracts with a repair tech.
If you don’t already have an emergency contact for a repair technician, seek one online. Go through different quotes and services and decide on the right one. You don’t want to hire an inexperienced repair technician who might complicate the current problem.
Related Article: How to Easily Fix a Broken Refrigerator
How to Choose the Right Repair Technician?
Let’s go deeper into choosing the appliance repair technician that will be right for you. First, we’ll highlight the various approaches to selecting a repair technician.
Searching Online
The internet is a vast and endless marketplace for countless types of services. You can visit the website of any service you require and get the necessary information. For example, you can go through the pages of repair shops and get information on their mode of operation.
Whether you need dishwasher repair in Mississauga or a washing machine fix in Saskatoon, a quick Google search can give you options. However, there are a few things to consider when checking the website of an appliance repair store.
Customer Service and Reputation
No one will talk badly about themselves in business, and the same applies to repair shops. You can check for customer reviews under the page of the repair shop of interest. However, don’t just stop at the positive remarks.
Check for negative remarks and the ratio between the good and bad reviews. Furthermore, it would help if you read as many of the reviews as possible. Positive reviews can be falsified and written by the company itself.
Also, check how the company responds to negative comments. The company’s manner of response should tell you how professional they can be.
Range of Expertise
While browsing online and trying to find an appliance repair technician, look out for their range of expertise. Now, we know that no one can know everything. However, you should ensure that you select a technician that can work on the specific brand of your appliance.
You don’t want to risk further complications by hiring a technician with limited knowledge. So, make sure to confirm the technician’s proficiency.
Additionally, aside from the appliance’s brand, the model also matters. For example, you may need an electric stove repair in Toronto. In this case, you’ll want to ensure that the electric stove model coincides with the repair technician’s expertise. Failure to confirm this may lead to further problems with the stove.
Ask for Referrals
Another sure way of getting the right appliance repair technician is through referrals. There’s bound to be a family member or friend with access to a technician they call for appliance repairs.
You can ask them for their experiences with their repair technicians. You’re most likely to get an unbiased opinion from your friends and family regarding repair technicians. You can also get other vital information like how much they charge per hour.
Other questions you can get answers to regarding the appliance repairs are:
- How efficient is the technician?
- Would they employ the services of the technician again?
- Does the repairer work overnight or not?
- How long does it take for the technician to arrive?
- How professionally did the repairer conduct themselves?
Check for Insurance and Certification
We’re sure you’d want a certified and insured technician to repair your appliances. Therefore, we advise you to check the credentials of the technician beforehand. Proof of certification indicates the appliance repair technician has undergone extensive training and is well equipped to fix your appliance.
Insurance protects you from any liability during appliance repair. In addition, insurance shields you from legal damages in case of an accident. The insurance also guarantees that the repairer delivers an outstanding job.
Go for Local Repair Services over Large Companies
As a homeowner, you’ll mostly run domestic appliances and not industrial-sized machines. Hence, we advise you to go through local repair services. Local repair shops often deliver quicker, more personable services than big chains.
A recent Consumer Reports National Research Center study showed numerous unsatisfactory experiences with customer service for large appliance repairs. However, data shows that people patronizing local repair stores were more satisfied with their services.
Here in Ontario, the best appliance repair technicians are from the local stores. These technicians are homelier and caring. Thus, most local stores employ indigenous technicians familiar with the community.
Furthermore, local businesses are usually privately owned, giving them more liberty. On the other hand, big chains are made to adhere to strict corporate policies. Also, the local companies rely more on reputation to thrive over brand recognition which big chains care more about.
Related Article: What You Need to Know About Home Appliance Repair Services in Canada
Final Thoughts
Finding an appliance repair technician right for you shouldn’t be a hassle. Follow the tips we have shared above and fix that faulty refrigerator or dishwasher.
Or you can take the shorter route of engaging our certified appliance repair services at Prime Appliance Repairs. We offer reliable same-day appliance repair for residents in Ontario and the GTA. Call 647-905-7364 to book an appointment!
